What information should I include when reporting a broken link to Tassel's helpdesk team?
When reporting a broken link to Tassel's help desk team, be sure to include the following information:
- The name of your school.
- The email address or contact information associated with your registration.
- The exact URL or link provided in your welcome email that is not working.
- Any error messages or issues you encountered when attempting to use the link.
- Any additional details or context that may help us investigate and resolve the issue.
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How can I contact Tassel's helpdesk team about a broken link issue?
You can contact Tassel's support team by submitting a help desk ticket through our support pages. Provide details about the broken link you received in your welcome email, including any error messages or issues you encountered when attempting to use ...
What should I do if I received a broken link for registration in my welcome email from my school?
If you received a broken link for registration in your welcome email from your school, we understand your concern. Please contact the Tassel help desk team so we can check it for you.
Tassel registration account deletion
As a third-party vendor contracted by your school to assist in administering the graduation ceremony, Tassel does not have the authority to register graduates or make changes to their information, including account deletion. Therefore, if you wish to ...
What should I do if my information in Tassel is incorrect?
As a third-party vendor contracted by your school to assist in administering the graduation ceremony, Tassel does not have the authority to make changes to student information without permission from your school. If you notice that your information ...
Can Tassel provide information about guest tickets, lineup procedures, or other ceremony details?
While Tassel assists with various aspects of graduation ceremonies, specific details about guest tickets, lineup procedures, and other ceremony-related information are typically managed by your school's administration. For these details, please refer ...