Website Technical Issues - Basic Troubleshooting

Website Technical Issues - Basic Troubleshooting

If you are experiencing difficulties accessing the registration website, here are a few troubleshooting steps that have proven helpful:
  1. Try accessing the registration page using a different browser.
  2. Use a private or incognito browsing window to access the registration page.
  3. Clear your browser cache to ensure there are no stored data conflicts.
  4. Perform a hard refresh on your browser by pressing Ctrl + F5 (Windows) or Command + Shift + R (Mac).
If you have attempted these steps and continue to encounter difficulties, you may contact the support team at Tassel for assistance. Please provide us with a screenshot of the issue. This will allow us to better understand the problem and provide you with the necessary support.


Idea
Still need help?
If this article didn’t answer your question, feel free to reach out! You can submit a ticket. To help us assist you more quickly, please include your school email address and the name of your school in your message.